Menopause Tracker: Meno Log Support
Start with the answers below. If they do not help, email us.
Email us
Please tell us your phone model, the app version (More → About) and what you were doing. Do not send passwords, backup passphrases or card numbers, and do not send health details unless you want to. We usually answer within a few days.
Frequently asked questions
Do I need an account?
No. There is no account. Everything you log stays on your phone.
I got a new phone. How do I get my log back?
On the old phone, create an encrypted backup (More → Backup) and keep the file and your passphrase. On the new phone, restore it. The log is not stored on our server, so without a backup we cannot restore it.
I forgot my backup passphrase.
We cannot recover it, because we never receive your backup or passphrase.
My reminders do not arrive.
Check that notifications are allowed for the app in your phone settings. On some Android phones, battery saving can delay reminders.
How do I restore my Premium purchase?
Open the Premium screen and tap Restore purchases, using the same Apple ID or Google account you bought with.
How do I delete my data?
See Account and data deletion.
Contact
Questions? Email me.contac.mamun@gmail.com.
This app records what you log. It does not diagnose and does not give medical advice.
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